REFUND AND RETURN POLICY

Martin’s Snack Attack
Effective Date: Feb 9 2026

Food Safety Policy

Due to the nature of pet food products, we do not accept returns of opened items.

This protects all pets and customers.

If your order arrives:

• Damaged
• Incorrect
• Missing items

You must contact us within 48 hours of delivery with:

• Order number
• Clear photos

We will replace or refund at our discretion.

We are not responsible for pet allergies or sensitivities.

Ingredient lists are clearly displayed.

If local delivery fails due to incorrect address provided by customer, re delivery fees may apply.

We are not responsible for courier delays once shipped.

If a package is lost, we will assist in filing a claim.